With Matter's multi-channel feature, Slack workspaces can have multiple Matter channels. Common use cases for this feature include teams that are separated by time zone or job functions (e.g., #matter-engineer, #matter-design).

Each Matter-based Slack channel will have its own workspace settings. In other words, its own Feedback Fridays, custom kudos, rewards, etc.

Here are three options to create another Matter-based Slack channel.

Multiple Matter-based Slack channels will live inside the MatterBot Home tab.

Note: Each channel is billed as a separate account. If team members are in multiple Matter-based Slack channels, they will be counted separately for each channel.